Updated August 1, 2016
General Terms and Commitments made between ENERGY STAR and Partners
EPA's Commitments to ENERGY STAR Partners
- EPA will work to increase awareness of ENERGY STAR as the trusted government-backed symbol for energy efficient solutions that save energy, save money, and help protect the environment.
- EPA will provide partners with timely program updates, information, and resources via the ENERGY STAR web site, webinars, newsletters, e-mail, and presentations.
- EPA will provide partners with recognition for their participation in the program through the ENERGY STAR Website, special awards, and other media.
- EPA will respond swiftly to any requests for information or clarification on ENERGY STAR program policies.
- EPA does not provide warranty and cannot be held liable for construction defects or deficiencies resulting from the proper or improper application of the ENERGY STAR for MFHR program guidelines.
General Commitments for ENERGY STAR Partners
- This agreement is voluntary and can be terminated by either party at any time for any reason, with no penalty.
- Partners will assume good faith as a general principle for resolving conflicts that may arise in relation to their program partnership and will seek to resolve all matters to preserve maximum public confidence in ENERGY STAR.
- Partners shall not construe, claim, or imply that participation in ENERGY STAR constitutes federal government approval, acceptance, or endorsement of anything other than partners' participation in the ENERGY STAR program. Partnership does not constitute federal government endorsement of the partner, its buildings, or services.
- Partners understand that the activities undertaken in connection with ENERGY STAR are voluntary and not intended to provide services to the federal government. As such, partners may not submit claims for compensation to any federal agency.
- Partners must adhere to the ENERGY STAR Brand Book and ensure that authorized representatives, such as advertising agencies, distributors, and subcontractors, also comply.
- To maintain an active partnership, partners must be actively engaged with at least one ENERGY STAR MFHR project. To be actively engaged in a project, the Partner must be active in either the design phase, construction phase or actively benchmarking an ENERGY STAR MFHR project within any ongoing 12-month period. Partners not fulfilling this requirement will be deemed 'inactive' and must promptly cease all use of the ENERGY STAR name and logo, including removal from marketing and promotional materials.
- Certification of units to earn the ENERGY STAR label shall not be used by partners to guarantee that it is structurally sound or safe, constructed in accordance with applicable laws, regulations or codes, free of mold or mildew, free of volatile organic compounds or allergens, or free of soil gases including radon.
- Partners shall act in good faith to resolve complaints about the performance of the ENERGY STAR certified units in their buildings and must provide EPA with any requested documentation regarding a project certified as ENERGY STAR. If EPA determines that units have been improperly certified as ENERGY STAR, the partner is expected to take necessary actions to resolve the identified issues in a timely manner.
- Failure to comply with any of the terms of the ENERGY STAR Partnership Agreement can result in termination of the organization's partnership and its access to program benefits, including use of the ENERGY STAR logo.
- ENERGY STAR will actively pursue misuse of the ENERGY STAR name and logos. In cases where an organization is found to be in severe violation of the federal ENERGY STAR trademark, EPA may refer the matter to the U.S. Department of Justice for consideration of civil or criminal penalties.