Dedication to education makes Isaac Home Energy Performance an industry leader
Isaac Home Energy Performance was created five years ago when Isaac Heating and Air Conditioning saw an opportunity to expand into the entire home. They knew that a home’s heating and AC would perform at its best when assessed with a more holistic view. This perspective combined with the Isaac technical training and professional growth programs have proved very successful. Their employees participate in development programs that set them apart from the competition. High caliber training creates professionals with remarkable technical and business skills. “We strive to create a culture of leadership at our company and empowering our employees is critical to our success, says Domenic DeLeo, Manager at Isaac Home Energy Performance. “Training and mentoring give our employees the tools they need to do their jobs, make good decisions, and keep us cutting edge in the industry.”
All Isaac Home Energy Performance staff members attend “Isaac University”, a four year program where staff can choose a curriculum based on their personal goals. DeLeo explains, “We have a professional teacher as well as field experts who share the training duties. The classes range from soft skills and leadership to gas furnaces and commercial chillers.” Classes take place in the field, in dedicated classrooms, and in a lab with 30 pieces of equipment for hands-on learning.
The company also runs a successful mentoring program, “Lean on Me”, where new employees are paired with experienced counterparts for acclimatization, encouragement, and feedback while they learn the ropes. Working with a partner gives new employees the opportunity to ask questions and correct mistakes before the project is completed. This is an effective method of ensuring that even the newest hires produce excellent work. Isaac Home Energy Performance’s skills training is yielding quantifiable results with improved technical and sales proficiency and reduced employee turnover. Successful education initiatives like this one create a workforce of highly skilled individuals that are faithful to Isaac Home Energy Performance. For their dedication to education and performance, Isaac Home Energy was recognized with a 2014 Housing Innovation Award for Industry Leadership.
Exceptional training and mentoring programs enable contractors to learn the skills necessary to provide Home Performance with ENERGY STAR services. Isaac Home Energy Performance whole heartedly believes that energy efficiency “is the future of our industry”, says DeLeo. “Home performance allows our clients to make fact based decisions on their home improvement projects.” Isaac Home Energy Performance’s Program Sponsor, NYSERDA, encourages their efforts to expand the industry, believing they can have an impact on the industry as they support trade associations and serve on the boards of ACCA and BPI. With Isaac Home Energy Performance’s market share and leadership, they are shaping the industry’s future.