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Pacific Gas and Electric Company

San Francisco, California

ENERGY STAR Partner of the Year - Sustained Excellence

Pacific Gas and Electric Company (PG&E) is one of the largest combination natural gas and electric utilities in the United States, serving approximately 15 million people throughout a 70,000-square-mile service area in northern and central California. PG&E is receiving ENERGY STAR Partner of the Year - Sustained Excellence recognition for its campaigns to promote ENERGY STAR certified products, collaborations to help build stakeholder support for ENERGY STAR programs and product specifications, and programs designed to bring ENERGY STAR certified products directly into customer homes and businesses. Key 2012 accomplishments include:

  • Helping customers save more than $2 billion in average lifecycle energy bills, and avoid the emissions of nearly 840,000 metric tons of carbon dioxide.
  • Building strategic partnerships to tap market knowledge and increase delivery channel efficiency, accelerate market innovation, and reach a broader range of customers. In addition to working with third-party partners that manage approximately 50 portfolio programs and strategic collaborations with 35 local and regional governments, PG&E has created channel alliances, such as the Trade Professional Alliance of 2,000 contractors, as well as executive-level strategic agreements that expand relationships with leading national retailers.
  • Continuing to offer innovative streamlined ENERGY STAR-focused retail channel programs that cross utility service territory and state lines, simplifying program administration, reducing participation costs for retail and manufacturer partners, and driving a consistent message to customers about the benefits of energy efficiency.
  • Promoting the ENERGY STAR brand to retailers through a field team that made approximately 6,500 in-store visits to more than 750 retailers and food service equipment dealers, provided regular sales associate training on rebate program offerings, placed point of sale materials, and educated sales staff about ENERGY STAR certified consumer electronics, appliances, and advanced lighting products.
  • Deploying a "31 Ways to Save" campaign featuring ENERGY STAR for Energy Awareness Month. The campaign included a live mobile tour that stopped at 21 events in October--including retail store visits and a San Francisco 49er game--reaching more than 100,000 customers, and having direct one-on-one interactions with more than 6,700 customers.
  • Providing customers with energy data for the benchmarking of more than 6,000 commercial buildings in EPA's ENERGY STAR Portfolio Manager tool--more than any other utility in the country. PG&E continued to demonstrate its leadership in supporting commercial building benchmarking through an extensive training program and Web-based resources, and an extensive outreach campaign to 53,000 building owners encouraging them to benchmark in Portfolio Manager.